Being a successful real estate agent means holding a full bag of real estate knowledge, but also good management skills for human relationships. Below we will list the skills that must have a realtor, if he/she wants to build a successful career.
Professional qualities of a real estate agent
- Communication skills
Being a successful real estate agent means being an open person with extensive communication skills, both face to face with customers, as well as on the phone, messenger, email etc.
- PC operating skills
Here we note knowledge of using Microsoft Office package (Word, Excel) to prepare tenders, contracts, presentations, reports etc.
- Attention to detail
Being attentive to details means knowing how to find out your customers' needs. In order to discover their real needs, you need to ask the right questions. Each customer complaint should be changing into a dream come true - the dream of having a home.
- Knowledge of the sale-purchase process
It is very important to know the whole process of selling a real estate, starting with market prospecting, customer qualification, presentation of services, conclusion of exclusive representation or brokerage contracts and finishing with viewing, preparation of documents, conclusion of the sale and purchase contract and getting recommendations.
- Analysis of the real estate market
Agents need to have extensive knowledge of the real estate market in Chisinau. They need to know real market prices, rising or falling prices, types of series buildings, housing complexes, companies of construction etc.
- Taxes and finance
Every real estate specialist needs to know the information about property taxes: Real estate codes, Real estate law etc.
- Contracts and legislation
Being a real estate broker means knowing about real estate law. You need to be able to analyze the fairness of the sale-purchase contracts, the entire package of documents required for the transaction of a real estate.
- Credits/ Mortgages
You need to know the process of getting a mortgage, conditions / requirements / documents needed to get a real estate loan. You need to know the particularities of an ordinary mortgage loan and a credit granted through the Prima Casă government program.
- Negotiation and persuasion
Knowing the techniques/ tactics of negotiation and persuasion is essential in the working process of each real estate agent. It is important to be guided by the principle of win - win, in a negotiation must win both sides, both the buyer and the seller.
- Marketing and Lead Generation
Each real estate agent is responsible for generating leads - continuously generating potential sellers and buyers using online and offline marketing tools.
- Personal Branding and Networking
A good real estate professional is the person who creates personal connections with different people who need real estate services. It is important to work constantly on creating a personal brand, promoting yourself as a good real estate specialist, using Social Media channels or your presence at various events.
- Evaluation
To become the best in everything you do is important to make assessments on the work you do every day. The analysis of results will help you improve the process of working with clients and grow your professionalism.
- Recommendation/ reviews
The ability to make customers for life and receive recommendations from satisfied customers is key to success in real estate. To reach this level it takes hard work, dedication and a huge bag of personal qualities in addition to the work described above.
Personal qualities of the real estate agent
- Honesty
Honesty is the personal quality that underlies the principles of any successful real estate agent. The correctness of the information provided is the key to a great career.
- Empathy
The ability to place yourself in the place of customers is the ability that will help you discover what they really want. This will make it much easier to give them what they need, but you will also increase the trust in your person.
- Time management
It is important to organize the work program using an agenda with tasks and priorities to manage them effectively. Only through discipline and punctuality you can increase productivity and you can accomplish all the hundred percent tasks.
- Teamwork
The ability to work in a team, to be part of a community is another important aspect. Teamwork is a catalyst stimulating things to be in constant motion and a real estate company have progress.
- Problem solving
Being a specialist means being a person who knows how to solve other people's problems. A real estate broker must find the most appropriate formula that would help solve the problem, whether it is related to the sale or purchase of a real estate.
Become a real estate agent!
Do you want to become a professional real estate agent? Apply now to the vacancy of real estate specialist in the Acces Imobil team. Send us your CV (with your photo) to the email address: hr@accesimobil.md. Be part of the best team of real estate agents in Chisinau.
Acces Imobil - with us you make the right choice!
